Returns & Exchanges

At LISEN, we stand behind the quality of our phone accessories and offer a hassle-free 30-day return policy for all products in original condition. If you are not completely satisfied with your purchase, we are here to provide a quick exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the accessories in their original packaging, ensuring all cables, mounts, and manuals are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for reference.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.